Sales Engineer (Singapore)

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As a Sales Engineer, you will be responsible for: 

• Be part of a global team of Sales Engineers.
• Delivering complex end-to-end integrations projects, working with Product, Engineering, and influencing the product roadmap based on our client’s needs.
• Support all Customer Success life cycle needs, in order to onboard customers to the Rapyd platform.
• Gathering information, defining, and documenting integration plans.
• Creating and delivering personalized technical sales presentations.
• Evangelizing the product and our network in the technical community.
• Face-to-face presentation to partners at conferences and on-site.
• Monitoring technical performance metrics and supporting root cause analysis investigations.

• 1-2 years’ experience in a client-facing role as a Pre-sales, Sales Engineer, Customer Success, Support, or in Professional Services.
• Experience within the PaymentsBanking industry – Big plus !
• Must have experience in API-based integration, Web services, system debugging, and log analysis
• Previous experience in B2BSaaS is an added advantage
• SQL, Kibana, and Postman (or similar) experience are a must.
• Cloud provider dashboards, Jira & Confluence experience – advantage
• Strong project management experience.
• Negotiation, social, and Technical problem-solving skills are essential.
• Bachelor’s degree in Engineering, or relevant technical discipline, or comparable professional experience – advantage
• Fluent English – Must 
• Mandarin speaker- Must

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