Looking to get started with Rapyd but unsure of where to start?
Get answers to the most common frequently asked questions our new customers and prospects have about accepting payments with Rapyd before creating your account.
Whether you’re starting your business or looking to expand globally, Rapyd can help you reach more people worldwide and accept the payment methods your customers already trust. Don’t see what you are looking for? Find more answers in our knowledge base.
The Top 10 Rapyd FAQs from New Customers
Does Rapyd Support Businesses Located in My Country?
To create a Rapyd account, your business must be domiciled in one of over 70 countries currently supported on our platform. See if your country is supported at our Network Counties and Payments page at www.rapyd.net/network/countries-and-payments/
The countries supported by Rapyd Payment Plugins for ecommerce platforms may vary. Use the links below to see if your country is supported:
Countries Supported by Rapyd Payment Plugins:
- WooCommerce Payment Plugin
- Shopify Payment Plugin
- Wix Payment Plugin
- Magento Payment Plugin
- Ecwid Payment Plugin
What Countries Can I Collect Payments From Using Rapyd?
Collecting Payments Online
Rapyd allows you to collect online payments from customers in over 100 countries worldwide. A complete list of the countries where you can collect payments can be found on our Countries and Payments page.
Hover over a country on the list to see what payment methods and services are offered.
What is Rapyd’s Cost and Fee Structure for Payments?
There’s no up-front cost to start collecting payments with Rapyd.
Rapyd Collect charges a simple low fee for each transaction processed. The fee may vary based on your business location and payment methods used.
Pricing for Rapyd Collect
Americas
- All Payment Methods: 2.90% + $0.3
Asia-Pacific
- All Payment Methods: 3.25% + 0.3 SGD
EU and UK
- European Cards: 1.2% + €.30
- All Other Payment Methods: 2.9% + €.30
Iceland
- European Cards: 1.4% + 15 ISK
- All Other Payment Methods: 2.90% + 15 ISK
Foreign exchange fees may apply.
How Do I Activate My Rapyd Account?
After you sign-up, you will have limited functionality and will not be able to transfer funds out of your Rapyd account until your account is activated.
To Activate Your Account and Remove Limitations:
Complete and submit the Know Your Business (KYB) questionnaire. The KYB questionnaire can be found in the client portal, on the left side menu under Activate Your Account.
Once your KYB questionnaire is submitted and approved you will be able to transfer the funds you collected to your bank account, remove account limits, and utilize additional Rapyd Products.
How Long Does the KYB Approval Process Take?
Once you submit your KYB application, our compliance review and approval can take up to 30 days.